The new berthing window is expected to enhance customer experience. Credit: C Koch / Pixabay.

Nigerian container terminal operator APM Terminals (APMT) Apapa has introduced a berthing window service for minimising the waiting time of vessels bringing consignments into the country.

The berthing windows will allow consignees to take swift delivery of their consignments at the ports.

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As a result, congestion at the two seaports in Nigeria, Apapa and Tin-Can Island, will be eased.

The first berthing window for the WAF/MWX service was launched with the arrival of the 4,360 twenty-foot equivalent unit (TEU) CMA CGM LAPIS at APM Terminals Apapa, located within the Lagos Port Complex.

This service is managed by Hapag Lloyd, CMA-CGM and Arkas.

Furthermore, the berthing window service will create the allocation of a fixed period for ships to berth, discharge, load and sail.

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APMT Apapa chief commercial officer Richard Smith said: “The berthing window is a major step towards bringing structure to the berth schedule, cutting waiting time to zero, assisting shipping lines to maintain a regular fixed arrival time, and allowing us to deliver better services to Nigerian importers and exporters.”

The new berthing window is expected to enhance customer experience, along with service delivery, removing ships’ waiting times at the port.

Lagos Port Complex Apapa port manager Olufunmilayo Olotu said: “This development means the schedules are sent ahead and there will be no more waiting time. We are placing premium on professionalism, and professionalism means aligning with international best practices, one of which we are witnessing today.”

In May, APMT Mumbai, commonly known as Gateway Terminals India, concluded the installation of the latest N4 offering from Navis, a subsidiary of Cargotec.